Shipping Policy

A legal disclaimer

By placing an order with LYM Daze, you agree to the following terms:

LYM Daze is not liable for any packages once they have been handed over to the shipping carrier. Responsibility for the shipment passes to the carrier at the time of dispatch.
We are not responsible for delays, lost packages, or failed deliveries due to incorrect or incomplete address information provided by the customer.
International customers are solely responsible for any customs fees, duties, or taxes imposed by their local authorities. These charges are not included in the product or shipping price.
LYM Daze reserves the right to refuse or cancel orders where shipping is not feasible due to carrier restrictions or location-specific issues.
Estimated delivery times are provided by the carrier and cannot be guaranteed. We are not responsible for delivery delays outside our control.

Shipping Policy - the basics

Thank you for shopping with LYM Daze. Below is our shipping policy to help you understand our process, timelines, and what to expect with your order.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, including tracking information.

2. Domestic Shipping (Australia)

We offer standard and express shipping options within Australia.
Standard shipping: 3–7 business days
Express shipping: 1–3 business days
Delivery times are estimates only and may vary based on your location and external courier delays.

3. International Shipping

We offer international shipping to selected countries.
Delivery times vary by destination and can range between 7–21 business days.
International customers are responsible for any customs duties, taxes, or import fees charged by your country’s regulations.

4. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions (if available) will be clearly communicated.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.

6. Delays & Issues

We are not responsible for shipping delays caused by:

Courier service interruptions
Weather or natural events
Customs clearance delays
Incorrect shipping details provided at checkout

If you believe your order is lost or significantly delayed, please contact us at lymgaze@gmail.com and we will work with the carrier to resolve the issue.